Debt collection -- False statements or representation -- Complaint #13009266

Complaint Overview

Complaint ID: 13009266

Company: Capital One Financial Corporation

Product: Debt collection

Sub-Product: Credit card debt

Issue: False statements or representation

Sub-Issue: Indicated you were committing crime by not paying debt

State: Missouri

ZIP Code: 631XX

Date Received: 2025-04-15T12:00:00-05:00

Date Sent to Company: 2025-04-15T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

When you dont can not justify the information before I furnish the information to you dont come back and say its me when you did never have the information I sent the information to you so you can have it now youre trying to say its me where is the contractor original contract? What I sign to open these accounts what was the number you had was never mind and Im not paying something that it was not much and it was fraudulent activity. You just want me to clear somebody elses name up the same as mine.

Frequently Asked Questions

What is Complaint #13009266 about?

Complaint #13009266 was filed against Capital One Financial Corporation regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2025-04-15T12:00:00-05:00.

How did Capital One Financial Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Capital One Financial Corporation?

Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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