Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #12966319
Complaint Overview
Complaint ID: 12966319
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Personal information incorrect
State: Wisconsin
ZIP Code: 53711
Date Received: 2025-04-13T12:00:00-05:00
Date Sent to Company: 2025-04-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
See attached files I am writing to formally request your assistance in resolving an ongoing issue with the nationwide credit reporting agencies**Equifax**, **Experian**, and **TransUnion**concerning the presence of **fraudulent addresses** on my credit file. Despite multiple written disputes submitted directly to the credit bureaus, these inaccurate addresses remain on my credit report, in clear violation of the Fair Credit Reporting Act ( FCRA ). These addresses are **not associated with me**, and I have never resided at or used them in connection with any legitimate financial activity. Their continued presence poses a serious risk to my identity and creditworthiness and may indicate or contribute to fraudulent activity. Per **15 U.S.C. 1681e ( b ) **, the credit reporting agencies are required to follow reasonable procedures to assure maximum possible accuracy of the information they report. Additionally, under **15 U.S.C. 1681i ( a ) **, consumers have the right to dispute incomplete or inaccurate information, and credit bureaus must conduct a reasonable investigation and correct or remove the information if it is found to be inaccurate or unverifiable. I have provided the required documentationincluding proof of my identity and current residencein every attempt to resolve this matter directly with the credit bureaus. Yet, these addresses have **not been removed**. I am now escalating this issue to your office and requesting your intervention to enforce the FCRA and ensure the protection of my consumer rights.
Frequently Asked Questions
What is Complaint #12966319 about?
Complaint #12966319 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-04-13T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.