Student loan -- Struggling to repay your loan -- Complaint #12965510
Complaint Overview
Complaint ID: 12965510
Company: Nelnet, INC.
Product: Student loan
Sub-Product: Federal student loan servicing
Issue: Struggling to repay your loan
Sub-Issue: Can't get other flexible options for repaying your loan
State: Michigan
ZIP Code: 48532
Date Received: 2025-04-13T12:00:00-05:00
Date Sent to Company: 2025-04-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
The options that were offered to select as my issue did not fit what Im writing about so I chose what was closest. My information was breached according to FERPA and Im asking for a dispute off of my credit for student loans specifically. This hardship has caused plenty of mishap for me already and will continue to do so. Ive been working on building my credit for years for all of my work to be put to shame within XXXX minute. The XXXX XXXX XXXX unfortunately hit my credit institution 3 times and in result my credit plummeted XXXX points.
Frequently Asked Questions
What is Complaint #12965510 about?
Complaint #12965510 was filed against Nelnet, INC. regarding Student loan specifically about Struggling to repay your loan. It was received by the CFPB on 2025-04-13T12:00:00-05:00.
How did Nelnet, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Student loan) and describe your issue in detail.
Can I see other complaints against Nelnet, INC.?
Yes, visit the Nelnet, INC. company profile at readthecomplaint.com/company/nelnet-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.