Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #12959177
Complaint Overview
Complaint ID: 12959177
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Texas
ZIP Code: 75022
Date Received: 2025-04-12T12:00:00-05:00
Date Sent to Company: 2025-04-12T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Before XX/XX/XXXX, I fully paid off my auto loan with XXXX XXXX, as confirmed by my official title issue date of XX/XX/XXXX. Despite this, the account is still being reported as open with a {$0.00} balance on my credit file. This is inaccurate and misleading. As a result of this incorrect reporting, my credit score has been negatively impacted, and I was recently given a high interest rate on a new auto loan, despite having consistent income and no current debt. I attempted to contact XXXX XXXX directly on XX/XX/XXXXXXXX but I was disconnected before reaching a representative. I have not received any updated information or correction to my credit report since. I am requesting an immediate investigation and correction of this account to reflect Paid in Full Closed status, and for this correction to be updated across all credit bureaus as soon as possible.
Frequently Asked Questions
What is Complaint #12959177 about?
Complaint #12959177 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-04-12T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.