Credit card -- Getting a credit card -- Complaint #12951107

Complaint Overview

Complaint ID: 12951107

Company: Equifax, INC.

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Card opened without my consent or knowledge

State: New York

ZIP Code: 11230

Date Received: 2025-04-11T12:00:00-05:00

Date Sent to Company: 2025-04-11T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

Subject : Urgent Request for CFPB Intervention Identity Theft and Fraudulent Accounts/Inquiries on Credit Report Dear Consumer Financial Protection Bureau , I am writing to formally request immediate intervention regarding multiple fraudulent accounts and unauthorized credit inquiries that have appeared on my credit report as a result of identity theft. These fraudulent items have caused significant and ongoing financial hardship, severely impacting my ability to access essential financial resources and undermining my financial stability. Despite my efforts to resolve this matter directly with the credit reporting agencies, these unauthorized accounts and inquiries remain on my report. I am now turning to the CFPB to ensure compliance with the Fair Credit Reporting Act ( FCRA ) and the Fair and Accurate Credit Transactions Act ( FACTA ). Fraudulent Accounts Opened Without My Authorization : XXXX XXXX Account ending in XXXX Balance : {$10000.00} XXXX XXXX ( XXXX XXXX ) Account ending in XXXX Balance : {$23000.00} XXXX XXXX Account ending in XXXX Balance : {$460.00} XXXX XXXX Account ending in XXXX Balance : {$4700.00} XXXX XXXX XXXX Account ending in XXXX Balance : {$770.00} XXXX XXXX XXXX XXXX XXXX Account ending in XXXX Balance : {$34000.00} XXXX ( Utility Account ) Account ending in XXXX Balance : {$1400.00} XXXX XXXX Account ending in XXXX Balance : {$0.00} XXXX XXXX Account ending in XXXX Balance : {$0.00} Unauthorized Credit Inquiries : XXXX XXXX XX/XX/year> XXXX XXXX XX/XX/year> These entries were made without my knowledge or consent and do not reflect any legitimate financial activity on my part. Supporting Documentation Provided : I have included all necessary documents in accordance with 15 U.S.C. 1681c-2, which legally entitles me to the blocking and removal of fraudulent accounts : Police Report ( XXXX Precinct, Report No. XXXX ) FTC XXXX Theft Reports ( Nos. XXXX & XXXX ) Government-issued photo ID ( Drivers License ) Social Security Card Legal Basis for Action : Per 15 U.S.C. 1681c-2 ( a ), consumer reporting agencies must block fraudulent information within four business days of receiving proper documentation. Additionally, 15 U.S.C. 1681i ( a ) ( 5 ) requires deletion of any disputed items that are inaccurate, unverifiable, or fraudulent. Request for Immediate Resolution : I respectfully request that the CFPB assist in ensuring the immediate removal and permanent blocking of these fraudulent accounts and inquiries from my credit report. I also request written confirmation that this action has been taken. If this matter is not resolved promptly, I will pursue additional steps, including filing formal complaints with the FTC, the State Attorney General, and considering potential legal action for noncompliance with federal consumer protection laws. This is an urgent matter and I appreciate your prompt attention to ensure my rights are upheld under federal law.

Frequently Asked Questions

What is Complaint #12951107 about?

Complaint #12951107 was filed against Equifax, INC. regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2025-04-11T12:00:00-05:00.

How did Equifax, INC. respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Equifax, INC.?

Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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