Money transfer, virtual currency, or money service -- Fraud or scam -- Complaint #12950842
Complaint Overview
Complaint ID: 12950842
Company: Block, INC.
Product: Money transfer, virtual currency, or money service
Sub-Product: Virtual currency
Issue: Fraud or scam
State: Maryland
ZIP Code: 21202
Date Received: 2025-04-11T12:00:00-05:00
Date Sent to Company: 2025-04-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
This happen back in XXXX my XXXX XXXX bank account was compromised, and my cashapp account was connected, and I been call both my bank and could get in contact cash app, but once and they replied that I contact my bank institution for a proper investigation. But then my social security information popped up on the dark web, and this breach appeared, confusing me but I never even get my money that was withdrawal direct from My account, {$35000.00}, and I've been trying figure out how they got transferred, and have it look like I spend it in store and XXXX and XXXX rides, that a lot, but it's common sense unauthorized use was and fraud happen
Frequently Asked Questions
What is Complaint #12950842 about?
Complaint #12950842 was filed against Block, INC. regarding Money transfer, virtual currency, or money service specifically about Fraud or scam. It was received by the CFPB on 2025-04-11T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.