Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #12949997
Complaint Overview
Complaint ID: 12949997
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: North Carolina
ZIP Code: 28273
Date Received: 2025-04-11T12:00:00-05:00
Date Sent to Company: 2025-04-11T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/year> I sent a letter that included a total of 9 different types of false information thats was fasley reported on my credit report along with documentation to TransUnion, Equifax and Experian. Along with my letter I sent in my social security card my driver license along with my bank statement to verify who I was. On XX/XX/year> TransUnion, Equifax and Experian sent me letters saying that the documentation I sent was not legible and they believed a third party sent in my letters on my behalf which is totally false and incorrect. TransUnion, Equifax and Experian told me to send in a letter saying I wrote the letters and also resend my documentation. So on XXXX the XXXXXXXX XXXX I called TransUnion Equifax and Experian and said I sent the letters on my own behalf and I properly sent my documentation and it was legible they then told me I had to resend my letter saying I wrote it on my own behalf along with my documentation..So on XX/XX/year> I sent out a second letter to TransUnion, Equifax and Experian along with my my social security my driver license along with my bank statement to verify who I was like they asked me to I also sent in a letter asking them to remove the 9 false information that they were reporting on my credit report along with a letter saying that I was sending in these letters on my own behalf.XXXX XX/XX/year> TransUnion, Equifax and Experian sent the same exact letter saying a third party sent my letter in on my behalf and my documentation was not legible! ..This has become a major inconvenience in my life and has cause a great amount of stress
Frequently Asked Questions
What is Complaint #12949997 about?
Complaint #12949997 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-04-11T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.