Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #12930334

Complaint Overview

Complaint ID: 12930334

Company: Capital One Financial Corporation

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Information is missing that should be on the report

State: Missouri

ZIP Code: 63122

Date Received: 2025-04-10T12:00:00-05:00

Date Sent to Company: 2025-04-10T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

On the date of XX/XX/year> the Consumer faxed an Official Notice : Requirement to Update Credit Report Pursuant to 15 U.S. Code $ 1681s-2 ( a ) ( 2 ) to Capital One, fax XXXX, XXXX department and sent Certified Mail Article Number : XXXX XXXX XXXX XXXX XXXX XXXX to report that Capital One has not reported the Consumer 's account to XXXX. The notice requested that Capital One immediately contact XXXX and report the the Consumers account with the most current and accurate information. Additionally, enclosed with the notice was copies current XXXX and XXXX reports reflecting account.

Frequently Asked Questions

What is Complaint #12930334 about?

Complaint #12930334 was filed against Capital One Financial Corporation regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-04-10T12:00:00-05:00.

How did Capital One Financial Corporation respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Capital One Financial Corporation?

Yes, visit the Capital One Financial Corporation company profile at readthecomplaint.com/company/capital-one-financial-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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