Checking or savings account -- Managing an account -- Complaint #12930312
Complaint Overview
Complaint ID: 12930312
Company: Block, INC.
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Deposits and withdrawals
State: Pennsylvania
ZIP Code: 169XX
Date Received: 2025-04-10T12:00:00-05:00
Date Sent to Company: 2025-04-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
On XXXX XXXX XX/XX/XXXX, someone hacked my cash app account multiple times and in the end resulted in cash, app letting them do a withdrawal to a unknown account via a debit card withdrawal.That I had no knowledge of it was a fraudulent account.I contacted the other entity and found out that, in fact, it was set up moderately, they canceled it marked it fraud and cash up still will not do nothingp
Frequently Asked Questions
What is Complaint #12930312 about?
Complaint #12930312 was filed against Block, INC. regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-04-10T12:00:00-05:00.
How did Block, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Block, INC.?
Yes, visit the Block, INC. company profile at readthecomplaint.com/company/block-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.