Prepaid card -- Problem with overdraft -- Complaint #12841651
Complaint Overview
Complaint ID: 12841651
Company: Adp INC.
Product: Prepaid card
Sub-Product: Payroll card
Issue: Problem with overdraft
Sub-Issue: Was signed up for overdraft on card, but don't want to be
State: Louisiana
ZIP Code: 71457
Date Received: 2025-04-05T12:00:00-05:00
Date Sent to Company: 2025-04-10T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
OK so i was with wisely card payroll company and they were charging me for something i didn ; t even know they turned on. so i was using my card and i knew something was wrong becasue my next check was only XXXX and i had worked over 40 hours there overdraft charges were XXXX each time so i say i missed out on XXXX
Frequently Asked Questions
What is Complaint #12841651 about?
Complaint #12841651 was filed against Adp INC. regarding Prepaid card specifically about Problem with overdraft. It was received by the CFPB on 2025-04-05T12:00:00-05:00.
How did Adp INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Prepaid card) and describe your issue in detail.
Can I see other complaints against Adp INC.?
Yes, visit the Adp INC. company profile at readthecomplaint.com/company/adp-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.