Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #12792195
Complaint Overview
Complaint ID: 12792195
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Wisconsin
ZIP Code: 53143
Date Received: 2025-04-01T12:00:00-05:00
Date Sent to Company: 2025-04-02T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Yes there is transactions that I don't recognize on my account and I was targeted at XXXX by law enforcement in host with host knowledge I was hospitalized I went to the inspector general doing my stay there I have had a hard time dispute claim my with chime Bank every time I have called to dispute specifically the XXXX charge due to merchanting service they will hang up they will lie to try to stop me from disputing my claim I started to dispute this claim XX/XX/XXXX after being stressed out contact local authorities I want the same day which is XX/XX/XXXX. XX/XX/XXXX was able to dispute the claim if I were actually on the phone with the bank it appears to be called forwarded with live representative of XXXX descent the officers that I talked to who came out to speak with me was a XXXX descent to XX/XX/XXXX {$490.00} was paid to the merchant Airbnb and XX/XX/XXXX {$65.00}. XXXX cents was took out of my account at XXXX also
Frequently Asked Questions
What is Complaint #12792195 about?
Complaint #12792195 was filed against Chime Financial INC regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2025-04-01T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.