Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #12790679
Complaint Overview
Complaint ID: 12790679
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: California
ZIP Code: 93535
Date Received: 2025-04-01T12:00:00-05:00
Date Sent to Company: 2025-04-01T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Experian is reporting inaccurate information for a mortgage loan with XXXX XXXX. The account is up to date but experian is reporting is as past due with a negative balance. below is my mortgage statement for this month reflecting the actual amount due. According to FCrA ( 15 U.S.C. 1681s-2 furnishing inaccurate information to creditors can result in penalties and consumers can use for damages including statutory damages from XXXX $ to XXXX $ per violation. plus punitive damages in cases of willful violations. I am requesting the information be updated and inaccuracies removed based on the facts.
Frequently Asked Questions
What is Complaint #12790679 about?
Complaint #12790679 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-04-01T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.