Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #12753751

Incorrect Identity Information on Equifax Report Resolved with Non-Monetary Relief

Complaint Overview

Complaint ID: 12753751

Company: Equifax, INC.

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Incorrect information on your report

Sub-Issue: Information belongs to someone else

State: Nevada

ZIP Code: 89139

Date Received: 2025-03-31T12:00:00-05:00

Date Sent to Company: 2025-03-31T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Risk Assessment

Risk Level: low

The risk is low as the issue was resolved with non-monetary relief, indicating a successful correction without significant financial impact.

Consumer Sentiment: neutral

Topics: Credit reporting, Incorrect information, Identity theft

AI Analysis

CFPB complaint 12753751 was filed against EQUIFAX, INC. regarding Credit reporting or other personal consumer reports (Credit reporting), specifically about "Incorrect information on your report". A consumer reported incorrect information on their Equifax credit report, stating that the information belonged to someone else, and the issue was closed with non-monetary relief. The complaint was received on March 31, 2025 from Nevada. The company responded with "Closed with non-monetary relief".

What You Should Do -- Consumer Action Plan

Consumers should regularly review their credit reports for accuracy and dispute any incorrect information promptly.

Legal Context & Consumer Protection Laws

The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to ensure the accuracy of information in consumer reports.

Regulatory Insight

This case highlights the importance of credit bureaus having robust processes to identify and correct identity-related inaccuracies.

Resolution Likelihood

likely

State-Specific Consumer Protections

Nevada consumers are protected by state and federal laws regarding credit reporting accuracy.

Industry Comparison

This is a common issue across the credit reporting industry, where identity mix-ups can occur.

Related Issues

Frequently Asked Questions

What is CFPB complaint 12753751 about?

CFPB complaint 12753751 involves Credit reporting or other personal consumer reports (Credit reporting). The consumer reported an issue with "Incorrect information on your report", specifically "Information belongs to someone else". This complaint was filed against EQUIFAX, INC. on March 31, 2025.

Which company is complaint 12753751 filed against?

Complaint 12753751 was filed against EQUIFAX, INC.. You can view all complaints against this company on their profile page at /company/equifax-inc.

What was the company's response to complaint 12753751?

EQUIFAX, INC. responded with "Closed with non-monetary relief". The response was marked as timely by the CFPB.

When was complaint 12753751 filed?

Complaint 12753751 was received by the CFPB on March 31, 2025. It was sent to EQUIFAX, INC. on March 31, 2025.

What state was complaint 12753751 filed from?

Complaint 12753751 was filed from Nevada. You can view all complaints from this state at /state/NV.

Was the consumer satisfied with the resolution of complaint 12753751?

Dispute information is not available for complaint 12753751.

What product category is complaint 12753751 about?

Complaint 12753751 is categorized under "Credit reporting or other personal consumer reports", specifically "Credit reporting". This is one of the product categories tracked by the CFPB.

How was complaint 12753751 submitted?

Complaint 12753751 was submitted via Web. The CFPB accepts complaints through web, phone, mail, email, fax, and referral channels.

What are the consumer's legal options for complaint 12753751?

The Fair Credit Reporting Act (FCRA) requires credit reporting agencies to ensure the accuracy of information in consumer reports. This relates to a Credit reporting or other personal consumer reports complaint against EQUIFAX, INC. involving "Incorrect information on your report".

How likely is complaint 12753751 to be resolved?

Resolution likelihood: likely. The company's current response is "Closed with non-monetary relief". The company did respond in a timely manner, which is a positive indicator.

What does the risk level mean for complaint 12753751?

This complaint is rated as low risk. The risk is low as the issue was resolved with non-monetary relief, indicating a successful correction without significant financial impact.

What regulatory actions apply to complaint 12753751?

This case highlights the importance of credit bureaus having robust processes to identify and correct identity-related inaccuracies. The CFPB tracks complaints like this one to identify patterns of misconduct across the Credit reporting or other personal consumer reports industry.

What should the consumer do about complaint 12753751?

Consumers should regularly review their credit reports for accuracy and dispute any incorrect information promptly.

Are there state-specific protections for complaint 12753751?

Nevada consumers are protected by state and federal laws regarding credit reporting accuracy. This complaint was filed from Nevada.

How does complaint 12753751 compare to industry norms?

This is a common issue across the credit reporting industry, where identity mix-ups can occur.

What constitutes 'non-monetary relief' in credit reporting disputes?

Non-monetary relief typically involves the correction of inaccurate information on the credit report, such as removing incorrect accounts or personal details, rather than a financial payout.

Disclaimer

This analysis is AI-generated and does not constitute legal advice.

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