Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #12753490
Complaint Overview
Complaint ID: 12753490
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account information incorrect
State: New York
ZIP Code: 11219
Date Received: 2025-03-31T12:00:00-05:00
Date Sent to Company: 2025-03-31T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Subject : Request for Consideration of Fraudulent Activity on My Account The dates that I think were affected due to identy theft XXXX, I am writing to inform you of a situation that has negatively impacted my ability to make timely payments on my mortgage and to request that you review my account in light of the fraudulent activity I have recently experienced. Unfortunately, I have been the victim of identity theft. My personal information was compromised through both online platforms and email, as well as through regular mail, which led to unauthorized access to my accounts and financial information. As a result, I was unable to properly manage or make timely payments on my bills, including my mortgage. Due to this fraudulent activity, I was unaware of the overdue balances or notifications regarding my payments. By the time I realized the fraud had occurred, I had missed important deadlines, and my credit report now reflects late payments and delinquencies that were the result of actions beyond my control. I would greatly appreciate it if XXXXXXXX XXXX could review my case and consider these circumstances when evaluating my account. Given that these late payments were due to identity theft and fraud, I am requesting that any negative impacts on my credit report, stemming from this situation, be removed or corrected.
Frequently Asked Questions
What is Complaint #12753490 about?
Complaint #12753490 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-03-31T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.