Debt collection -- False statements or representation -- Complaint #12734585
Complaint Overview
Complaint ID: 12734585
Company: Suttell, Hammer & White, P.S
Product: Debt collection
Sub-Product: Credit card debt
Issue: False statements or representation
Sub-Issue: Told you not to respond to a lawsuit they filed against you
State: Massachusetts
ZIP Code: 016XX
Date Received: 2025-03-30T12:00:00-05:00
Date Sent to Company: 2025-05-07T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XX/XX/XXXX To Whom It May Concern, XXXX has not helped determine anything, saying verifed but no proof. XXXX was asked twice to remove address, never lived at from account. I do not know where or who to pay? XXXX XXXX XXXX sent checks back. It has been 15 days since the inquiry and no return mail has been provided. What do I owe and who can I pay without being scammed again ( Lost over XXXX $ to debt consolidation companies such as XXXX XXXX XXXX XXXX and XXXX XXXX ( I paid from XXXX monthly payments for {$7000.00} and they did not pay it towards the debt, they paid XXXX $ only. New mail received from : Suttell & Hammer XXXX. XXXX XXXX. XXXX XXXX XXXX, WA XXXX XXXX, fax XXXX Reference XXXX Total : XXXX But which account is this for, both or one? Starting on XX/XX/XXXX I am requesting debt validation according to 15 U.S.C. 1692g and 15 U.S.C. 1681i ( 7 ). Please verify that both accounts are XXXX XXXX XXXX XXXX XXXX XXXX accounts. Specifically, I would like the following information : 1. A detailed history of payments received ( including amounts collected by XXXX XXXX XXXX and XXXX XXXX XXXX ). 2. A copy of the signature on the contract. 3. Any insurance claims filed related to this debt. 4. Proof of the chain of title for the collection of this debt. Requesting this copy of chain of title. 5. Forward Flow agreement. 6. Breech of data FERPA- unauthorized access and sharing of my records- failure to provide access to my own records. A letter of complaint being sent to student policy- Education records. 7. Remove XXXX XXXX I never lived there ; I never been there in my life. 8. Remove XXXX XXXX I never lived there. 9. Filed complaint with CFPB ( XXXX ) XX/XX/XXXX The accounts in question are : Please verify : - Account Number 1 : XXXX Opened on XX/XX/XXXX - Account Number 2 : XXXX - Opened on XX/XX/XXXX Please verify that these are the correct accounts for settlement. From XXXX from XXXX XXXX, TX XXXX Phone Number : ( XXXX ) XXXX Thank you for your attention to this matter. I also never lived in XXXX XXXX XXXX Sincerely, XXXX XXXX XXXX XXXX XXXX, XXXX XXXX XXXXXXXX
Frequently Asked Questions
What is Complaint #12734585 about?
Complaint #12734585 was filed against Suttell, Hammer & White, P.S regarding Debt collection specifically about False statements or representation. It was received by the CFPB on 2025-03-30T12:00:00-05:00.
How did Suttell, Hammer & White, P.S respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Suttell, Hammer & White, P.S?
Yes, visit the Suttell, Hammer & White, P.S company profile at readthecomplaint.com/company/suttell-hammer-white-p-s to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.