Checking or savings account -- Problem with a lender or other company charging your account -- Complaint #12718772
Complaint Overview
Complaint ID: 12718772
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Problem with a lender or other company charging your account
Sub-Issue: Transaction was not authorized
State: Virginia
ZIP Code: 22401
Date Received: 2025-03-28T12:00:00-05:00
Date Sent to Company: 2025-03-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Money was taken from my account. Multiple transaction to my dead mother who never even heard of Chime and almost certainly did it have an account. My XXXX is XXXX she has been getting XXXX for XXXX years I just watched to Chime last month now I am kicking myself. If this is ami I'm very worried I wish I could figure out what haopened perhaps you can help. I hope so I have no money and customer service is horrendous. Please help. Please. Thank you.
Frequently Asked Questions
What is Complaint #12718772 about?
Complaint #12718772 was filed against Chime Financial INC regarding Checking or savings account specifically about Problem with a lender or other company charging your account. It was received by the CFPB on 2025-03-28T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.