Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #12718703
Complaint Overview
Complaint ID: 12718703
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Account status incorrect
State: Alabama
ZIP Code: 368XX
Date Received: 2025-03-28T12:00:00-05:00
Date Sent to Company: 2025-03-28T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX Subject : Dispute of Inaccurate Late Payment Report by XXXX XXXX XXXX Dear Consumer Financial Protection Bureau, I am writing to formally dispute an incorrect late payment entry reported by XXXX XXXX to the credit bureaus for XX/XX/year>. This late payment was due to no fault of my own, as XXXX XXXX XXXX payment processing system failed to properly process my payment. I have maintained a strong payment history across all my credit accounts, including this one, and have had XXXX other negative marks on my credit report. The reported late payment is inaccurate and unfairly impacting my credit profile. As a fair resolution, I am requesting that XXXX XXXX XXXX correct this error and remove the late payment from my credit report, as it was caused by their processing failure rather than any negligence on my part. Please let me know if any additional information is needed to facilitate this correction. I appreciate your time and assistance in resolving this matter. Sincerely, XXXX XXXX
Frequently Asked Questions
What is Complaint #12718703 about?
Complaint #12718703 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-03-28T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.