Checking or savings account -- Managing an account -- Complaint #12718661
Complaint Overview
Complaint ID: 12718661
Company: Wells Fargo & Company
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Texas
ZIP Code: 78640
Date Received: 2025-03-28T12:00:00-05:00
Date Sent to Company: 2025-03-28T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I use XXXX to trade stocks, yesterday I deposited {$400.00} and the broker said its available, but it in fact was not so I deposited another {$400.00} to see if it will fix the issue but it didnt. Today i tried again with a smaller amount ( {$200.00} ) hoping that it will go through, but of course it didnt. I filed a dispute with my bank and im going through standard procedure as of now, but they have previously denied claims that were less than {$100.00} for lack of evidence on my end which makes zero sense. Im worried I'm going to lose this {$1000.00} and Wells fargo will deny my claim. Thank you for your help.
Frequently Asked Questions
What is Complaint #12718661 about?
Complaint #12718661 was filed against Wells Fargo & Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-03-28T12:00:00-05:00.
How did Wells Fargo & Company respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Wells Fargo & Company?
Yes, visit the Wells Fargo & Company company profile at readthecomplaint.com/company/wells-fargo-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.