Debt collection -- Electronic communications -- Complaint #12691739
Complaint Overview
Complaint ID: 12691739
Company: Encore Capital Group INC.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Electronic communications
Sub-Issue: Frequent or repeated messages
State: Florida
ZIP Code: 34746
Date Received: 2025-03-26T12:00:00-05:00
Date Sent to Company: 2025-03-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Midland Credit Management , Inc. provided inadequate documentation to validate the alleged debt they say I owe. In addition, they did not provide it in a timely manner. They are not moving forward with Pre-Legal Actions. I sent them a Debt Validate Letter dated XX/XX/XXXX and a Notice to Cease and Desist Letter on XX/XX/XXXX.
Frequently Asked Questions
What is Complaint #12691739 about?
Complaint #12691739 was filed against Encore Capital Group INC. regarding Debt collection specifically about Electronic communications. It was received by the CFPB on 2025-03-26T12:00:00-05:00.
How did Encore Capital Group INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Encore Capital Group INC.?
Yes, visit the Encore Capital Group INC. company profile at readthecomplaint.com/company/encore-capital-group-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.