Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #12681892
Complaint Overview
Complaint ID: 12681892
Company: PNC Bank N.A.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Problem with personal statement of dispute
State: New Jersey
ZIP Code: 076XX
Date Received: 2025-03-26T12:00:00-05:00
Date Sent to Company: 2025-03-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
PMC bank notifies me that they are denying my ability to use my line of credit due to a medical debt dispute that is listed on only one credit agency- Experian. As per the new law passed in XX/XX/year> and in effect since XX/XX/year>, medical debt is not to be considered on a consumers credit rating or report
Frequently Asked Questions
What is Complaint #12681892 about?
Complaint #12681892 was filed against PNC Bank N.A. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-03-26T12:00:00-05:00.
How did PNC Bank N.A. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against PNC Bank N.A.?
Yes, visit the PNC Bank N.A. company profile at readthecomplaint.com/company/pnc-bank-n-a to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.