Debt collection -- Written notification about debt -- Complaint #12681027
Complaint Overview
Complaint ID: 12681027
Company: Navy Federal Credit Union
Product: Debt collection
Sub-Product: Credit card debt
Issue: Written notification about debt
Sub-Issue: Didn't receive enough information to verify debt
State: Massachusetts
ZIP Code: 01852
Date Received: 2025-03-26T12:00:00-05:00
Date Sent to Company: 2025-03-26T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX XXXX XX/XX/year> Subject : Request for XXXX Form XXXX ( Cancellation of Debt ) Dear, I am writing to request a XXXX ( Cancellation of Debt ) form for the charged-off debt associated with my account [ Account Number ]. I noticed that this debt has been classified as a charge-off on my credit report, yet I have not received a XXXX form for tax purposes. Due to financial hardship, I was unable to meet my obligations on this account, and I would appreciate it if you could provide me with the appropriate documentation regarding the cancellation of the debt. This information is important for my tax records and financial recovery. If you have already submitted a XXXX to the XXXX, I kindly request a copy for my records. If not, I would appreciate any clarification on whether the debt has been officially canceled and reported. Account XXXXXXXX XXXX XXXXXXXX XXXX Account number XXXX Please send the requested form to the address listed above or inform me of any additional steps required to obtain it. If you need further information, you may contact me at XXXX. Thank you for your time and assistance in this matter. Sincerely,
Frequently Asked Questions
What is Complaint #12681027 about?
Complaint #12681027 was filed against Navy Federal Credit Union regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2025-03-26T12:00:00-05:00.
How did Navy Federal Credit Union respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Navy Federal Credit Union?
Yes, visit the Navy Federal Credit Union company profile at readthecomplaint.com/company/navy-federal-credit-union to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.