Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #12668779
Complaint Overview
Complaint ID: 12668779
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: New York
ZIP Code: 11434
Date Received: 2025-03-24T12:00:00-05:00
Date Sent to Company: 2025-03-24T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I have identified several items on my credit report that I do not recognize, leading me to believe that my identity may have been stolen. As I did not authorize these accounts, I am formally requesting their immediate removal. Despite previously reporting this issue, it remains unresolved and continues to cause me significant distress. These unauthorized accounts inaccurately reflect my credit history and financial responsibility. If this matter is not promptly addressed, I am prepared to take legal action to protect my rights. The presence of these erroneous items is severely impacting my financial goals, including purchasing a home and supporting my family.
Frequently Asked Questions
What is Complaint #12668779 about?
Complaint #12668779 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-03-24T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.