Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #12662928
Complaint Overview
Complaint ID: 12662928
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Georgia
ZIP Code: 30157
Date Received: 2025-03-24T12:00:00-05:00
Date Sent to Company: 2025-03-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I recently reviewed my credit report and noticed an account that was not reporting accurately. I have multiple late payments on this account that were in fact paid on time. The consumer reporting agencies need to report all information with complete accuracy, i've attached a copy of my report to this complaint on the following dates XX/XX/year> through XX/XX/year> XXXX # XXXX I am requesting you investigate this account and I would like specific proof that these alleged late payments were in fact late. I request to see all statements and payment transaction records from the creditor that would prove my payment was not submitted on time. If unable to provide this proof, update these payments to paid on time immediately. Thank you for your understanding and prompt action
Frequently Asked Questions
What is Complaint #12662928 about?
Complaint #12662928 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-03-24T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.