Money transfer, virtual currency, or money service -- Problem with customer service -- Complaint #12661917
Complaint Overview
Complaint ID: 12661917
Company: Huntington National Bank, The
Product: Money transfer, virtual currency, or money service
Sub-Product: Money order, traveler's check or cashier's check
Issue: Problem with customer service
State: Michigan
ZIP Code: 49444
Date Received: 2025-03-23T12:00:00-05:00
Date Sent to Company: 2025-03-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I bank with XXXX XXXX who I just found out is closing my account which is whatever honestly but I had XXXX XXXX send my sister XXXX checks XXXX for XXXX and XXXX for XXXX and she received them went to her bank ( Huntington Bank ) tried depositing them and they closed her account on her and never returned the checks to her and can't seem to tell her where this XXXX $ it's been three months I need this figured out asap because now XXXX wants to close my account and I just want my XXXX $ back!!!
Frequently Asked Questions
What is Complaint #12661917 about?
Complaint #12661917 was filed against Huntington National Bank, The regarding Money transfer, virtual currency, or money service specifically about Problem with customer service. It was received by the CFPB on 2025-03-23T12:00:00-05:00.
How did Huntington National Bank, The respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Money transfer, virtual currency, or money service) and describe your issue in detail.
Can I see other complaints against Huntington National Bank, The?
Yes, visit the Huntington National Bank, The company profile at readthecomplaint.com/company/huntington-national-bank-the to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.