Debt collection -- Attempts to collect debt not owed -- Complaint #12659844
Complaint Overview
Complaint ID: 12659844
Company: Continental Services Group, INC. D/B/A Conserve
Product: Debt collection
Sub-Product: Other debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Georgia
ZIP Code: 30223
Date Received: 2025-03-24T12:00:00-05:00
Date Sent to Company: 2025-03-24T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
My debt card was stolen and series of charges were rack up. Advised XXXX XXXX id this and they are still saying I owe the money for the charges after reporting fraud. I dint understand why I am having to pay for someone elses doing.
Frequently Asked Questions
What is Complaint #12659844 about?
Complaint #12659844 was filed against Continental Services Group, INC. D/B/A Conserve regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-03-24T12:00:00-05:00.
How did Continental Services Group, INC. D/B/A Conserve respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Continental Services Group, INC. D/B/A Conserve?
Yes, visit the Continental Services Group, INC. D/B/A Conserve company profile at readthecomplaint.com/company/continental-services-group-inc-d-b-a-conserve to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.