Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #12659171

Complaint Overview

Complaint ID: 12659171

Company: Credit Acceptance Corporation

Product: Credit reporting or other personal consumer reports

Sub-Product: Credit reporting

Issue: Problem with a company's investigation into an existing problem

Sub-Issue: Their investigation did not fix an error on your report

State: Maryland

ZIP Code: 206XX

Date Received: 2025-03-24T12:00:00-05:00

Date Sent to Company: 2025-03-24T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

On 2019 I informed credit acceptance of the flood damage vehicles which were being sold at XXXX XXXX XXXX XXXX XXXX Due to the fraudulent business the original furnisher of the account XXXX XXXXXXXX XXXX XXXX is no longer in business due to FRAUD

Frequently Asked Questions

What is Complaint #12659171 about?

Complaint #12659171 was filed against Credit Acceptance Corporation regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-03-24T12:00:00-05:00.

How did Credit Acceptance Corporation respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.

Can I see other complaints against Credit Acceptance Corporation?

Yes, visit the Credit Acceptance Corporation company profile at readthecomplaint.com/company/credit-acceptance-corporation to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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