Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #12658727
Complaint Overview
Complaint ID: 12658727
Company: Nelnet, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: Missouri
ZIP Code: 630XX
Date Received: 2025-03-25T12:00:00-05:00
Date Sent to Company: 2025-03-25T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I do not have a student loan. My credit report states I have. My ssn was compromised in 2024. One address on my account is incorrect. XXXX XXXX XXXX XXXX Missouri. Never lived there. There is an XXXX XXXX that lived in XXXX XXXX years ago. The city sent me a ticket and thats how I found out. As you can see from my report. I have never been late paying my bills. This account is fraudulent. I spoke with the company regarding this fraud and they were trying to get my ssn and job info. I refused to give both out. Please help me
Frequently Asked Questions
What is Complaint #12658727 about?
Complaint #12658727 was filed against Nelnet, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-03-25T12:00:00-05:00.
How did Nelnet, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Nelnet, INC.?
Yes, visit the Nelnet, INC. company profile at readthecomplaint.com/company/nelnet-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.