Debt collection -- Communication tactics -- Complaint #12658342

Complaint Overview

Complaint ID: 12658342

Company: Singlepoint Gi

Product: Debt collection

Sub-Product: Federal student loan debt

Issue: Communication tactics

Sub-Issue: Frequent or repeated calls

State: Virginia

ZIP Code: 223XX

Date Received: 2025-03-25T12:00:00-05:00

Date Sent to Company: 2025-03-25T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Tags: Servicemember

Consumer Narrative

The XXXX XXXX XXXX has been calling me nonstop about a debt that I believe I did not or should not be responsible for. XXXX XXXX is trying to collect on a debt that I submitted my withdrawal from the course in time. The VA notified the school my benefits will expire before I could complete the course.

Frequently Asked Questions

What is Complaint #12658342 about?

Complaint #12658342 was filed against Singlepoint Gi regarding Debt collection specifically about Communication tactics. It was received by the CFPB on 2025-03-25T12:00:00-05:00.

How did Singlepoint Gi respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Singlepoint Gi?

Yes, visit the Singlepoint Gi company profile at readthecomplaint.com/company/singlepoint-gi to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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