Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #12648302
Complaint Overview
Complaint ID: 12648302
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: New Jersey
ZIP Code: 08619
Date Received: 2025-03-22T12:00:00-05:00
Date Sent to Company: 2025-03-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX XXXX XXXX, XXXX living, sentient, breathing, natural man ) and master beneficiary of all securities created in the government created entity name XXXX XXXX XXXX XXXX ; which is a artificial entity distinct from a natural living man created by XXXX as affirmed in XXXX XXXX XXXX. This living man bring forth this claim against Experian for violation of my rights under the " FCRA '' and Civil liability for willful noncompliance 15 U.S. Code 1681n, after said corporation was provide with proper documentation, but failed to correct the errors and maintain " Maximum Accuracy '' as they are obligated by 15 U.S.C 1681e ( b ). FACTUAL EVIDENCE : on XX/XX/XXXX, I submitted a dispute to Experian about inaccurate information in my consumer report and demanded investigation and deletion of inaccurate information. To also provide me with the procedure used to determine the completeness and accuracy of the information, including the name of the contacts they spoke with and address of the furnisher as they are obligated according to 15 U.S.C 1681i ( 6 ) ( B ) ( iii ). I received a correspondence from Experian stating " The address that you provided has never been reported to us ''. But in fact, that address is being reported in my Experian consumer report. In a recent active and on going lawsuit against Experian by the Consumer Financial Protection Bureau " CFPB '' highlighted similar issues with Experian conducting " Sham Investigation '' of credit report errors or in some cases " Experian regularly gives the supporting documents no weight in resolving the dispute and routinely conducts no further reinvestigation of the dispute beyond the furnishers XXXX response ''. This is a clear example of what transpired. In some instances where Experian receives illogical responses from furnishers, " Experian partially implements the furnishers XXXX response on the consumers report, but also unilaterally alters the information in the XXXX to make it appear logical and consistent. In doing so, Experian does not take steps to ensure that the changed tradeline is in fact complete and accurate. '' Experian were provided recent documents validating my address, but refused to delete the inaccurate information and send me an updated report. This is also a violation of the Consumer Financial Protection Act of 2010 ( CFPA ), CFPAs prohibition on unfair acts or practices. 12 U.S.C. 5531 ( c ) ( 1 ).
Frequently Asked Questions
What is Complaint #12648302 about?
Complaint #12648302 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-03-22T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.