Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #12614488
Complaint Overview
Complaint ID: 12614488
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Personal information incorrect
State: Texas
ZIP Code: XXXXX
Date Received: 2025-03-22T12:00:00-05:00
Date Sent to Company: 2025-03-22T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I disputed the following inaccurate information on my Equifax credit report : 1. Date of Birth Incorrectly listed, despite submitting valid proof of my identity. 2. Address Incorrect address listed on my report, even though I have provided official documentation confirming my current and correct address. XXXX. XXXXXXXX XXXX Account I have disputed the presence of this account, as it does not belong to me. I provided supporting documentation requesting its removal, yet Equifax refuses to take action. Despite submitting the necessary documents proving my identity and supporting my dispute, Equifax has failed to correct my credit report. This failure to update my personal information and remove inaccurate account information is a clear violation of the Fair Credit Reporting Act ( FCRA ), which requires credit bureaus to ensure accuracy and conduct reasonable investigations into disputes.
Frequently Asked Questions
What is Complaint #12614488 about?
Complaint #12614488 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-03-22T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.