Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #12606960
Complaint Overview
Complaint ID: 12606960
Company: Equifax, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: California
ZIP Code: 95111
Date Received: 2025-03-21T12:00:00-05:00
Date Sent to Company: 2025-03-21T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Experian has not attempted to remove nor correct any inaccurate information on my credit report. I am requesting that these derogatory remarks be removed or corrected immediately, as they are affecting my ability to purchase a home and a car. Experian is violating my rights as a consumer, as well as federal laws. I filed a dispute with Experian regarding inaccurate and unverifiable information on my account XXXX credit report, specifically the following accounts : XXXX XXXX Account Number : XXXX XXXXXXXX XXXX Account Number : XXXX XXXX XXXX XXXX Account Number : XXXX XXXX XXXX Account Number : XXXX XXXX XXXX Account Number : XXXX XXXX XXXX XXXX XXXX Account Number : XXXX XXXX XXXX ( Duplicate Entry ) Account Number : XXXX Despite my formal dispute, Experian failed to conduct a proper investigation or provide a resolution, violating the Fair Credit Reporting Act ( FCRA ). I have recently been informed that the Consumer Financial Protection Bureau ( CFPB ) has filed a lawsuit against Experian for similar issues, including accepting unreliable information and failing to properly handle consumer disputes. These inaccuracies on my credit report are preventing me from securing a home loan and purchasing a vehicle, significantly affecting my financial stability. Experian has failed to remove or correct these errors, despite multiple attempts on my part to resolve the issue. Desired Resolution : I want Experian to immediately conduct a thorough and fair investigation, remove the inaccurate accounts, and provide written confirmation of the resolution.
Frequently Asked Questions
What is Complaint #12606960 about?
Complaint #12606960 was filed against Equifax, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-03-21T12:00:00-05:00.
How did Equifax, INC. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Equifax, INC.?
Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.