Checking or savings account -- Managing an account -- Complaint #12606829
Complaint Overview
Complaint ID: 12606829
Company: Chime Financial INC
Product: Checking or savings account
Sub-Product: Checking account
Issue: Managing an account
Sub-Issue: Problem using a debit or ATM card
State: Arizona
ZIP Code: XXXXX
Date Received: 2025-03-21T12:00:00-05:00
Date Sent to Company: 2025-03-21T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/year> I noticed unauthorized charges on my checking account. One in the amount of {$450.00} and another in the amount of {$3400.00}. During the time these unauthorized transactions took place my device was lost or stolen. I contacted chime once I recognized the unauthorized transactions on XX/XX/year>. As of XX/XX/year> I am being advised that Based on their investigation, they have concluded no error occurred. Therefore, no funds will be credited to your account and this claim is considered closed. I reached out to unauthorized sender and received an invoice that does show fraudulent activity and confirmed that I didnt have any goods or services with the individual.
Frequently Asked Questions
What is Complaint #12606829 about?
Complaint #12606829 was filed against Chime Financial INC regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-03-21T12:00:00-05:00.
How did Chime Financial INC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.
Can I see other complaints against Chime Financial INC?
Yes, visit the Chime Financial INC company profile at readthecomplaint.com/company/chime-financial-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.