Debt collection -- Attempts to collect debt not owed -- Complaint #12589489
Complaint Overview
Complaint ID: 12589489
Company: Resurgent Capital Services L.P.
Product: Debt collection
Sub-Product: Credit card debt
Issue: Attempts to collect debt not owed
Sub-Issue: Debt was result of identity theft
State: Alabama
ZIP Code: 35007
Date Received: 2025-03-20T12:00:00-05:00
Date Sent to Company: 2025-03-20T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Formal Complaint Against LVNV Funding for Attempted Debt Collection on a Fraudulent Account To Whom It May Concern, I am writing to formally lodge a complaint against LVNV Funding regarding their attempts to collect a debt allegedly owed to XXXX XXXX XXXX. I wish to bring to your attention the following points : Fraudulent Account : The account in question was charged off by XXXX XXXX XXXX due to fraud. I have filed disputed information to this effect, and no collection efforts were made by XXXX XXXX XXXX prior to this charge-off. I have no dealings or recollection of any other debts with any other creditors. Miscommunication and Distress : I have spoken with XXXX at XXXX XXXX XXXX and reached out to the attorney 's office at XXXX XXXX XXXX, specifically XXXX XXXX. XXXX XXXX instructed me to contact the courts, which in turn provided me with a number back to XXXX XXXX XXXX. This circular miscommunication has been unhelpful and has caused me significant daily distress. Negative Impact on Credit Score : Despite the fraudulent nature of the account, LVNV Funding continues to place items on my credit report, which has had a detrimental effect on my overall credit score. This ongoing issue is causing undue stress and financial harm. I appreciate your prompt attention to this matter and look forward to a resolution that will alleviate the undue stress and financial harm caused by these actions. Thank you for your assistance. Sincerely, XXXX XXXX
Frequently Asked Questions
What is Complaint #12589489 about?
Complaint #12589489 was filed against Resurgent Capital Services L.P. regarding Debt collection specifically about Attempts to collect debt not owed. It was received by the CFPB on 2025-03-20T12:00:00-05:00.
How did Resurgent Capital Services L.P. respond to this complaint?
The company responded with: "Closed with non-monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Resurgent Capital Services L.P.?
Yes, visit the Resurgent Capital Services L.P. company profile at readthecomplaint.com/company/resurgent-capital-services-l-p to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.