Debt collection -- Written notification about debt -- Complaint #12589400
Complaint Overview
Complaint ID: 12589400
Company: Goal Structured Solutions, LLC
Product: Debt collection
Sub-Product: Other debt
Issue: Written notification about debt
Sub-Issue: Didn't receive notice of right to dispute
State: California
ZIP Code: 91913
Date Received: 2025-03-20T12:00:00-05:00
Date Sent to Company: 2025-05-13T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Subject : Dispute of Inaccurate Information on Credit Report Dear Sir or Madam, I am writing to dispute inaccurate information on my credit report related to a XXXX account, which has resulted in a 41-point drop in my credit score. This negative impact is unfair and should be removed for the following reasons : The solar panel system was a mandatory inclusion with my XXXX XXXX house purchase, with no option to choose the provider. I initially opted for a lease due to budget constraints but later requested to switch to financing when I learned about rebate eligibility issues. XXXX, the original company, filed for bankruptcy, causing significant confusion and disruption. XXXX, which took over the account, has been unresponsive and failed to honor the agreement to convert the lease to financing. I have been attempting to resolve this issue and have not received proper assistance or clear communication from XXXX. The negative credit report was filed without proper consideration of my ongoing efforts to resolve the situation and my expressed willingness to finance the system. I request that you investigate this matter and remove the negative impact from my credit report. This situation stems from circumstances beyond my control, including a company bankruptcy and lack of consumer choice in solar panel providers. Please find enclosed copies of relevant documentation supporting my dispute. I look forward to your prompt attention to this matter and the correction of my credit report. I HAVE MADE PAYMENT OF {$420.00} ALREADY Sincerely, XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #12589400 about?
Complaint #12589400 was filed against Goal Structured Solutions, LLC regarding Debt collection specifically about Written notification about debt. It was received by the CFPB on 2025-03-20T12:00:00-05:00.
How did Goal Structured Solutions, LLC respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Goal Structured Solutions, LLC?
Yes, visit the Goal Structured Solutions, LLC company profile at readthecomplaint.com/company/goal-structured-solutions-llc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.