Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #12589304
Complaint Overview
Complaint ID: 12589304
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Information belongs to someone else
State: California
ZIP Code: 92833
Date Received: 2025-03-20T12:00:00-05:00
Date Sent to Company: 2025-03-20T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
After reviewing my credit report, I was deeply frustrated to find an account that I do not recognize. I want to be clear that this complaint is not a mistake. Despite having no connection to this account, it continues to appear on my report, causing me considerable stress and concern. Both XXXX and XXXX have already deleted this fraudulent account, and even Experian previously removed it yet it has now been reinserted without any valid reason, notice, or evidence. This ongoing misreporting is a clear violation of my consumer rights.
Frequently Asked Questions
What is Complaint #12589304 about?
Complaint #12589304 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-03-20T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.