Debt collection -- Took or threatened to take negative or legal action -- Complaint #12569803

Complaint Overview

Complaint ID: 12569803

Company: Navy Federal Credit Union

Product: Debt collection

Sub-Product: Other debt

Issue: Took or threatened to take negative or legal action

Sub-Issue: Sued you without properly notifying you of lawsuit

State: Maryland

ZIP Code: 20746

Date Received: 2025-03-19T12:00:00-05:00

Date Sent to Company: 2025-03-19T12:00:00-05:00

Company Response: Closed with explanation

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

I took out a loan and maybe 1 year after I lost my job as a XXXX XXXX XXXX. I am now employed and can start to make payments on this loan, however I am unable to pay what the Law Firm is asking. I have set aside funds from my paycheck to start making payments, however I've been told that it's not enough. I'm scheduled for court on XX/XX/2025.

Frequently Asked Questions

What is Complaint #12569803 about?

Complaint #12569803 was filed against Navy Federal Credit Union regarding Debt collection specifically about Took or threatened to take negative or legal action. It was received by the CFPB on 2025-03-19T12:00:00-05:00.

How did Navy Federal Credit Union respond to this complaint?

The company responded with: "Closed with explanation". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.

Can I see other complaints against Navy Federal Credit Union?

Yes, visit the Navy Federal Credit Union company profile at readthecomplaint.com/company/navy-federal-credit-union to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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