Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #12569175
Complaint Overview
Complaint ID: 12569175
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Personal information incorrect
State: Florida
ZIP Code: 33919
Date Received: 2025-03-19T12:00:00-05:00
Date Sent to Company: 2025-03-19T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Subject : Dispute of Inaccurate Personal Information in Credit Report I am submitting this dispute to the CFPB regarding inaccuracies in my personal information as reported in my credit report by Experian. Details of the Dispute : 1.Incorrect Name : My current legal name is XXXX XXXX XXXX XXXX but it is incorrectly listed as XXXX XXXX XXXX XXXX I request that my name be updated to reflect the correct information. 2.Outdated Address : My current residential address is XXXX XXXX XXXX XXXX XXXX XXXX XXXX FL XXXX XXXX while my credit report shows an outdated address of XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXXXXXX FL XXXX and XXXX XXXX XXXX XXXX XXXX FL XXXX. I request that my current address be updated accordingly. Supporting Documentation : I have enclosed copies of supporting documents to verify the accurate information provided above, including : A copy of my drivers license or passport displaying my correct name. A recent utility bill or bank statement showing my current address. A copy of my phone bill or any official document that displays my correct phone number. Request for Confirmation : I request that Experian investigate this matter and provide me with written confirmation once the updates have been made. Additionally, I would like to receive an updated copy of my credit report reflecting these changes. Contact Information : If you require further information or documentation, please do not hesitate to contact me at XXXX or by email at XXXX. Thank you for your prompt attention to this matter.
Frequently Asked Questions
What is Complaint #12569175 about?
Complaint #12569175 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-03-19T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.