Debt or credit management -- Confusing or missing disclosures -- Complaint #12548059
Complaint Overview
Complaint ID: 12548059
Company: Experian Information Solutions INC.
Product: Debt or credit management
Sub-Product: Credit repair services
Issue: Confusing or missing disclosures
State: Florida
ZIP Code: 33169
Date Received: 2025-03-18T12:00:00-05:00
Date Sent to Company: 2025-03-18T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX XXXX XXXXXXXX XXXX XXXX XXXX, Florida XXXX XXXX ( XXXX ) XXXX XX/XX/year> Consumer Financial Protection Bureau XXXX XXXX XXXX XXXX XXXX XXXX XXXX, IA XXXX Subject : Request for Removal of Bankruptcy from Credit Report under Rule 9037 To Whom It May Concern, I am writing to formally request the removal of a bankruptcy record from my credit report due to a violation of Federal Rule of Bankruptcy Procedure 9037, which governs the protection of sensitive personal information in bankruptcy filings. Upon reviewing my credit report, I have discovered that my bankruptcy case [ XXXX ) is being reported with inaccurate or improperly disclosed personal information, including my Social Security ( XXXX ) This information should have been redacted in compliance with Rule 9037, and its presence in public records is a violation of federal privacy laws. I respectfully request that the CFPB investigate this issue and direct the credit reporting agencies ( Experian, XXXX, and XXXX ) to remove this bankruptcy from my credit report, as it was improperly reported in violation of privacy protection laws. I kindly request a response within 30 days regarding the steps taken to address this matter. Thank you for your prompt attention and assistance. Sincerely, XXXX XXXX
Frequently Asked Questions
What is Complaint #12548059 about?
Complaint #12548059 was filed against Experian Information Solutions INC. regarding Debt or credit management specifically about Confusing or missing disclosures. It was received by the CFPB on 2025-03-18T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt or credit management) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.