Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #12547201
Complaint Overview
Complaint ID: 12547201
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: California
ZIP Code: 95661
Date Received: 2025-03-18T12:00:00-05:00
Date Sent to Company: 2025-04-23T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/year>, I submitted a dispute to TransUnion regarding fraudulent activity and requested an investigation into a debt listed under the name XXXX XXXX. I formally asked TransUnion to provide proof of this debt. I wish to clarify that my legal name is XXXX XXXX XXXX, not XXXX XXXX. In accordance with credit laws, items associated with this incorrect information should be removed from my credit report. However, despite the investigation being marked as completed, none of the disputed items were removed. Additionally, the verification process failed to provide any valid proof of the alleged debt. I kindly request immediate action to rectify this matter and ensure compliance with credit reporting regulations.
Frequently Asked Questions
What is Complaint #12547201 about?
Complaint #12547201 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-03-18T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.