Checking or savings account -- Managing an account -- Complaint #12527453

Complaint Overview

Complaint ID: 12527453

Company: TD Bank US Holding Company

Product: Checking or savings account

Sub-Product: Savings account

Issue: Managing an account

Sub-Issue: Deposits and withdrawals

State: Connecticut

ZIP Code: 06320

Date Received: 2025-03-17T12:00:00-05:00

Date Sent to Company: 2025-03-17T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

A mobile deposit in amount of {$2500.00} made on XX/XX/year>, deposited into account ending in XXXX was placed on hold, six business days. The deposit is a settlement check, I am a XXXX XXXX for state of Connecticut in XXXX Data Breach case, which is listed on check. The funds supposedly could not be verified, after only a few hours of review. The check is issued from XXXX XXXX, can be verified by speaking with attorney, XXXX XXXX XXXX XXXX XXXX. I request hold removed

Frequently Asked Questions

What is Complaint #12527453 about?

Complaint #12527453 was filed against TD Bank US Holding Company regarding Checking or savings account specifically about Managing an account. It was received by the CFPB on 2025-03-17T12:00:00-05:00.

How did TD Bank US Holding Company respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Checking or savings account) and describe your issue in detail.

Can I see other complaints against TD Bank US Holding Company?

Yes, visit the TD Bank US Holding Company company profile at readthecomplaint.com/company/td-bank-us-holding-company to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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