Debt collection -- False statements or representation -- Complaint #12526863
Complaint Overview
Complaint ID: 12526863
Company: Sequium Asset Solutions, LLC
Product: Debt collection
Sub-Product: Telecommunications debt
Issue: False statements or representation
Sub-Issue: Attempted to collect wrong amount
State: Illinois
ZIP Code: 60640
Date Received: 2025-03-17T12:00:00-05:00
Date Sent to Company: 2025-03-17T12:00:00-05:00
Company Response: Closed with non-monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
Sequium Asset Solutions has reported a collection account on my credit related to a debt from XXXX. However, I contacted XXXX directly to verify this debt, and they confirmed that my account has a XXXX balance. There was previously a discrepancy regarding returned equipment, but this was resolved before I moved out of state. Despite this, Sequium Asset Solutions has inaccurately reported this debt to the credit bureaus. I have communicated with XXXX multiple times, and they have confirmed that my account was properly closed and that I do not owe any money. Given that this collection account is incorrect, I am requesting its immediate removal from my credit report.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.