Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #12508137
Complaint Overview
Complaint ID: 12508137
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Old information reappears or never goes away
State: Maryland
ZIP Code: 20720
Date Received: 2025-03-16T12:00:00-05:00
Date Sent to Company: 2025-03-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
What Happened : As of XX/XX/XXXX, the account with XXXX XXXXXXXX XXXX XXXX. ( Account Number : XXXX ) is listed as disputed on my TransUnion Credit Report. The account shows an original balance of {$760.00}, with a reported 0 % balance as of XX/XX/XXXX. The account was opened on XX/XX/XXXX, but no payment history was updated beyond XX/XX/XXXX. I believe the information reported is inaccurate and is negatively impacting my credit score. Actions taken by me : I disputed the accuracy of the reported information with TransUnion, requesting a review under 15 U.S.C. 1681e ( b ). I requested that TransUnion verify the account details and correct any errors in the report. Actions taken by the company : TransUnion acknowledged my dispute, but the error remains unresolved as of now, continuing to negatively impact my credit score. Fair Resolution : 1. Correction of the Inaccurate Information : The account should be corrected to accurately reflect the balance and payment history. If there are any discrepancies in the reported status or payment details, they should be updated to match the true information. 2. Investigation and Validation : TransUnion should conduct a thorough investigation of the account with XXXX XXXXXXXX XXXX XXXX. to validate the details and ensure accuracy. If the information can not be verified, it should be updated or removed from my credit report. 3. Removal of Negative Impact : If any inaccurate or unverified information is affecting my credit score, I request that it be removed or corrected. This includes any misleading status reports that negatively impact my creditworthiness. 4. Written Confirmation : Once the necessary corrections have been made, I request written confirmation from TransUnion and XXXX XXXX XXXX XXXX, including a revised credit report showing the updated, accurate information. 5. Compensation for Damages : If this issue has caused significant harm, such as a lower credit score or denied credit applications, I request compensation for any damages resulting from the incorrect reporting.
Frequently Asked Questions
What is Complaint #12508137 about?
Complaint #12508137 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-03-16T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.