Credit reporting or other personal consumer reports -- Incorrect information on your report -- Complaint #12508022
Complaint Overview
Complaint ID: 12508022
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Incorrect information on your report
Sub-Issue: Old information reappears or never goes away
State: Maryland
ZIP Code: 20720
Date Received: 2025-03-16T12:00:00-05:00
Date Sent to Company: 2025-03-16T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Tags: Servicemember
Consumer Narrative
XXXX XXXX : XXXX. Correction of Reported Information : The account with XXXX ( Account Number : XXXX ) was charged off as bad debt and listed with a balance of {$3500.00} in XX/XX/2014. However, the status of the account shows a profit and loss write-off with a balance of {$0.00} in XX/XX/2014, but no further updates or resolution have been provided. I request that this information be updated to reflect an accurate balance and status based on any settlements or agreements, if applicable. XXXX. Verification of Charge-Off : The account shows a charged off status, and if any resolution was reached after that, I request that it be reflected in the credit report, including the date of final settlement or payment ( if applicable ). If no settlement was made, the account should indicate that it was charged off and correctly show a {$0.00} balance if it has been paid. XXXX. Removal of Negative Impact : If the accounts charged-off status is inaccurate or unresolved, I request that it be removed from my TransUnion Credit Report XXXX If the charged-off amount is valid, it should be updated with the correct terms, including any payments or agreements made after the charge-off date. XXXX. Updated Credit Report : Once corrections are made, I request that TransUnion provide me with an updated credit report showing the correct status of this account, including whether it was paid off, settled, or accurately marked as charged off. XXXX. Written Confirmation : I request written confirmation from both XXXX and TransUnion that the necessary corrections were made, and the account was reviewed for accuracy. This confirmation should include an explanation of any updates made to the report. XXXX. Compensation for Damages ( if applicable ) : If this charged-off account has caused any negative impact on my credit score or resulted in denied credit or unfavorable terms, I request compensation for any damages resulting from inaccurate or unresolved reporting.
Frequently Asked Questions
What is Complaint #12508022 about?
Complaint #12508022 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Incorrect information on your report. It was received by the CFPB on 2025-03-16T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.