Payday loan, title loan, personal loan, or advance loan -- Can't stop withdrawals from your bank account -- Complaint #12501323
Complaint Overview
Complaint ID: 12501323
Company: Hatfield, INC.
Product: Payday loan, title loan, personal loan, or advance loan
Sub-Product: Payday loan
Issue: Can't stop withdrawals from your bank account
State: Nevada
ZIP Code: 89014
Date Received: 2025-03-15T12:00:00-05:00
Date Sent to Company: 2025-03-15T12:00:00-05:00
Company Response: Closed with monetary relief
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
On XX/XX/, I followed the multiple steps process to cancel my subscription and delete my account. My account was not deleted and I continued to be charged the subscription fee. On XX/XX/, I, again, completed this multiple step process to cancel my subscription and delete my account. I also, on XX/XX/, sent correspondence via email to the support address that is hidden on the privacy policy document, not hyperlinked ; I sent the same request and advised they were in violation of the FTC click to cancel rule.
Frequently Asked Questions
What is Complaint #12501323 about?
Complaint #12501323 was filed against Hatfield, INC. regarding Payday loan, title loan, personal loan, or advance loan specifically about Can't stop withdrawals from your bank account. It was received by the CFPB on 2025-03-15T12:00:00-05:00.
How did Hatfield, INC. respond to this complaint?
The company responded with: "Closed with monetary relief". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Payday loan, title loan, personal loan, or advance loan) and describe your issue in detail.
Can I see other complaints against Hatfield, INC.?
Yes, visit the Hatfield, INC. company profile at readthecomplaint.com/company/hatfield-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.