Credit reporting or other personal consumer reports -- Improper use of your report -- Complaint #12500937
Complaint Overview
Complaint ID: 12500937
Company: Experian Information Solutions INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Improper use of your report
Sub-Issue: Reporting company used your report improperly
State: Tennessee
ZIP Code: 373XX
Date Received: 2025-03-15T12:00:00-05:00
Date Sent to Company: 2025-03-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX, XXXX, TN XXXX XXXX XXXX XX/XX/year> XXXX XXXX XXXX XXXXXXXX XXXX, XXXX XXXX, XXXX, Nebraska XXXX Request for Student Loan Review and Potential Deletion Due to FERPA Violation Dear Consumer Financial Protection Agency I am writing to formally request a review of my student loan records in light of potential FERP violations that may have impacted my loan eligibility, terms, or disbursement. Under FERPA, I have the right to privacy and accurate record keeping regarding my educational history. Upon reviewing my records, I have identified discrepancies/misuse of my educational information, including but not to information containing highly sensitive personal information about me including Social Security numbers , income data, and an incorrect balance, disbursement error, or fraudulent use of your records in accordance with FERPA regulations and consumer protection laws, I request:1. A full review of my student loan records and any errors caused by improper record-keeping on data misuse.2. A correction or deletion of any inaccurately reported loan amounts or disbursements. 3. Written confirmation of the findings of this review within 30 days of receipt of this letter. If this matter is not resolved, I am prepared to escalate my concerns U.S. Department of Education 's Federal Student Aid Office and file a FERPA complaint with the Family Policy Compliance Office ( FPCO ) .Please confirm receipt of this request and provide guidance on the next steps. You may contact me at ( XXXX ) XXXX or XXXX for further discussion.
Frequently Asked Questions
What is Complaint #12500937 about?
Complaint #12500937 was filed against Experian Information Solutions INC. regarding Credit reporting or other personal consumer reports specifically about Improper use of your report. It was received by the CFPB on 2025-03-15T12:00:00-05:00.
How did Experian Information Solutions INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Experian Information Solutions INC.?
Yes, visit the Experian Information Solutions INC. company profile at readthecomplaint.com/company/experian-information-solutions-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.