Vehicle loan or lease -- Managing the loan or lease -- Complaint #12500934
Complaint Overview
Complaint ID: 12500934
Company: Bridgecrest Acceptance Corporation
Product: Vehicle loan or lease
Sub-Product: Loan
Issue: Managing the loan or lease
Sub-Issue: Billing problem
State: Illinois
ZIP Code: 60643
Date Received: 2025-03-15T12:00:00-05:00
Date Sent to Company: 2025-03-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
I am writing to file a formal complaint against Bridge Crest Acceptance Corp. regarding an ongoing issue with a contractual agreement that began on XX/XX/XXXX. As part of the agreement, I sent multiple correspondences to the company, including an Administration Process sent on XX/XX/XXXX. The purpose of these communications was to request clarification regarding the status of the account held with the company and to ensure that the company fulfilled its legal obligations by filing the necessary tax forms pursuant to IRS Publication 1212 and Internal Revenue Code ( IRC ) Section 6050P, which govern tax reporting for canceled debts. Despite my numerous attempts to address this matter in good faith, Bridge Crest Acceptance Corp. has failed to respond and has neglected to file the required tax documents. As a result of their failure to act, I have been forced to take protective steps, which include : ~ Filing an Identity Theft Report with the Federal Trade Commission ( FTC ) under the Identity Theft and Assumption Deterrence Act ( 18 U.S.C. 1028 ). ~ Filing a Local Police Report. ~ Submitting an IRS Tax Identity Theft Form. ~ Filing a UCC-1 Financing Statement on the vehicle associated with the contract, ensuring that Bridge Crest Acceptance Corp. no longer holds any legal claim or binding interest on the vehicle under Article 9 of the Uniform Commercial Code ( UCC ). These actions were all done in good faith, as I have made every reasonable attempt to resolve this matter through communication and by providing the company with ample opportunity to fulfill their obligations. The failure of Bridge Crest Acceptance Corp. to uphold its legal responsibilities regarding the tax filings and the contract has left me no choice but to take these actions to protect myself from potential legal and financial consequences. Additionally, this failure may constitute violations of Fair Debt Collection Practices Act ( FDCPA ) ( 15 U.S.C. 1692 et seq. ), Fair Credit Reporting Act ( FCRA ) ( 15 U.S.C. 1681 et seq. ), and other consumer protection laws that govern the treatment of consumers in credit and debt situations. This letter and any associated communications may be used in the legal process if necessary. However, I am still open to resolving this matter in a fair, lawful, and respectful manner. If Bridge Crest Acceptance Corp. chooses to act in accordance with the law and resolve this issue promptly, I am willing to forgive any prior transgressions made in good faith. However, if the company continues to ignore its responsibilities and disregard the lawful process of business conduct, I will be forced to involve all regulated intermediaries and legal channels to rectify this matter. I respectfully request that Bridge Crest Acceptance Corp. contact me immediately to rectify this issue and ensure full compliance with all contractual and tax reporting requirements.
Frequently Asked Questions
What is Complaint #12500934 about?
Complaint #12500934 was filed against Bridgecrest Acceptance Corporation regarding Vehicle loan or lease specifically about Managing the loan or lease. It was received by the CFPB on 2025-03-15T12:00:00-05:00.
How did Bridgecrest Acceptance Corporation respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Vehicle loan or lease) and describe your issue in detail.
Can I see other complaints against Bridgecrest Acceptance Corporation?
Yes, visit the Bridgecrest Acceptance Corporation company profile at readthecomplaint.com/company/bridgecrest-acceptance-corporation to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.