Credit reporting or other personal consumer reports -- Problem with a company's investigation into an existing problem -- Complaint #12500852
Complaint Overview
Complaint ID: 12500852
Company: Transunion Intermediate Holdings, INC.
Product: Credit reporting or other personal consumer reports
Sub-Product: Credit reporting
Issue: Problem with a company's investigation into an existing problem
Sub-Issue: Their investigation did not fix an error on your report
State: Texas
ZIP Code: 77009
Date Received: 2025-03-15T12:00:00-05:00
Date Sent to Company: 2025-03-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
XXXX XXXX XXXX XXXX XXXX XX/XX/year> Consumer Financial Protection Bureau ( CFPB ) XXXX XXXX XXXX XXXX XXXX XXXX XXXX Subject : Dispute of Inaccurate Information Under Section 1681o of the FCRA Dear Sir/Madam, I am writing to file a formal dispute concerning inaccurate information on my credit report, pursuant to Section 1681o of the Fair Credit Reporting Act ( FCRA ). I have reviewed my credit report and found the following entry to be incorrect : Account Information to Dispute Account Name XXXX XXXX XXXX XXXX Account Number : XXXX Reported Issue : Inaccuracy of reported information Reason for Dispute : The financial institution, Experian has engaged in billing practices that violate consumer rights as established under Law 1081O. I was charged fees that were not clearly disclosed at the time of agreement and have not been adequately explained upon my request for clarification. I am requesting that the inaccurate information be investigated and corrected in accordance with my rights under Section 1681o of the FCRA. I believe the information reported to the credit bureaus is incorrect, and as such, it is affecting my credit score and ability to access credit. Please note that I have already attempted to resolve this matter directly with the credit reporting agencies, but the issue remains unresolved. I am now requesting your assistance in investigating this matter further. In line with Section 1681o of the FCRA, I kindly request that the CFPB review this issue and help facilitate the necessary corrections to my credit report. Please provide written confirmation of your actions and findings. Thank you for your attention to this matter. I look forward to your prompt response. Sincerely, XXXX XXXX XXXX
Frequently Asked Questions
What is Complaint #12500852 about?
Complaint #12500852 was filed against Transunion Intermediate Holdings, INC. regarding Credit reporting or other personal consumer reports specifically about Problem with a company's investigation into an existing problem. It was received by the CFPB on 2025-03-15T12:00:00-05:00.
How did Transunion Intermediate Holdings, INC. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit reporting or other personal consumer reports) and describe your issue in detail.
Can I see other complaints against Transunion Intermediate Holdings, INC.?
Yes, visit the Transunion Intermediate Holdings, INC. company profile at readthecomplaint.com/company/transunion-intermediate-holdings-inc to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.