Debt collection -- Electronic communications -- Complaint #12500609
Complaint Overview
Complaint ID: 12500609
Company: Trueaccord CORP.
Product: Debt collection
Sub-Product: I do not know
Issue: Electronic communications
Sub-Issue: Frequent or repeated messages
State: New York
ZIP Code: 11412
Date Received: 2025-03-15T12:00:00-05:00
Date Sent to Company: 2025-03-15T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
To Whom It May Concern, I am writing to formally dispute your companys failure to comply with the Fair Credit Reporting Act ( FCRA ), specifically under 15 U.S.C. 1681o, which holds entities civilly liable for negligent non-compliance. After reviewing my consumer report and related correspondences, I have identified violations that have caused financial and reputational harm. The violations this company has set upon me are failure to follow reasonable procedures. This company has failed to maintain accurate and fair consumer reporting, such as incorrect information on my credit report. This company has failed to verify data before reporting. This company has failed to conduct a reasonable investigation. This company has failed to correct and delete my inaccurate information. As a direct result of these violations, I have suffered damages, including but not limited to : Denial of credit, loans, or employment opportunities Emotional distress and reputational harm Financial losses due to increased interest rates or other consequences Under 15 U.S.C. 1681o, negligent non-compliance with the FCRA entitles an affected consumer to recover actual damages, court costs, and attorneys fees. I request that your company take the following corrective actions immediately : 1. Correct or Delete the Inaccurate Information from my consumer report ( s ). 2. Provide Written Confirmation that the necessary corrections have been made. 3. Compensate Me for Damages suffered as a result of your non-compliance, in accordance with the FCRA. Sincerely, XXXX XXXX
Frequently Asked Questions
What is Complaint #12500609 about?
Complaint #12500609 was filed against Trueaccord CORP. regarding Debt collection specifically about Electronic communications. It was received by the CFPB on 2025-03-15T12:00:00-05:00.
How did Trueaccord CORP. respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Trueaccord CORP.?
Yes, visit the Trueaccord CORP. company profile at readthecomplaint.com/company/trueaccord-corp to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.