Credit card -- Getting a credit card -- Complaint #12500427

Complaint Overview

Complaint ID: 12500427

Company: Equifax, INC.

Product: Credit card

Sub-Product: General-purpose credit card or charge card

Issue: Getting a credit card

Sub-Issue: Card opened without my consent or knowledge

State: Florida

ZIP Code: 349XX

Date Received: 2025-03-15T12:00:00-05:00

Date Sent to Company: 2025-03-15T12:00:00-05:00

Company Response: Closed with non-monetary relief

Timely Response: Yes

Consumer Disputed: N/A

Submitted Via: Web

Consumer Narrative

My Name : XXXX XXXX My Social Security Number : XXXX My Date of Birth : XX/XX/XXXX Contents of Complaint : This CFPB complaint has been filed to request pursuant to FCRA 605B ( 15 U.S.C. 1681c-2 ) that you, the Equifax credit reporting agency , block information appearing on my consumer credit report that is the result of identity theft and fraud within 4 business days of you receiving this complaint. This fraudulent, inaccurate, and false information consists of a personal credit card account opened at A collections account listed with a XXXX XXXX ( Private account number ), date opened : XX/XX/XXXX that appears related to the aforementioned personal loan account opened at XXXX XXXX. A collections account listed with company XXXX XXXX XXXX ( Private account number ), date opened : XX/XX/XXXX that appears related to the aforementioned credit card account. These accounts have resulted in several fraudulent hard inquiries and fraudulent collections appearing on my consumer FICO credit report. I've attached a list of the hard inquiries in question as well as a copy of the consumer FICO credit report maintained by you which shows the aforementioned fraudulent items. I do not recognize the aforementioned accounts, collections, or hard inquiries as reported. The aforementioned accounts, collections, and hard inquiries appearing on my consumer credit report maintained by you were not opened, made, or initiated by me. All of the aforementioned accounts, collections, and hard inquiries are the result of identity theft and fraud. I have attached a copy of FTC Identity Theft Criminal Complaint # ( ) and ( ) as proof from the US Federal Trade Commission that all of the aforementioned consumer credit accounts, collections, and hard inquiries are the result of identity theft and fraud.

Frequently Asked Questions

What is Complaint #12500427 about?

Complaint #12500427 was filed against Equifax, INC. regarding Credit card specifically about Getting a credit card. It was received by the CFPB on 2025-03-15T12:00:00-05:00.

How did Equifax, INC. respond to this complaint?

The company responded with: "Closed with non-monetary relief". The response was timely.

What is the risk level of this complaint?

See the risk assessment section for details on this complaint's risk profile.

How do I file a similar complaint?

You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Credit card) and describe your issue in detail.

Can I see other complaints against Equifax, INC.?

Yes, visit the Equifax, INC. company profile at readthecomplaint.com/company/equifax-inc to see all complaints, risk scores, and analysis.

Disclaimer

This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.

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