Debt collection -- Electronic communications -- Complaint #12490775
Complaint Overview
Complaint ID: 12490775
Company: Frost-Arnett Company
Product: Debt collection
Sub-Product: I do not know
Issue: Electronic communications
Sub-Issue: You told them to stop contacting you, but they keep trying
State: Mississippi
ZIP Code: 386XX
Date Received: 2025-03-10T12:00:00-05:00
Date Sent to Company: 2025-03-14T12:00:00-05:00
Company Response: Closed with explanation
Timely Response: Yes
Consumer Disputed: N/A
Submitted Via: Web
Consumer Narrative
Received text messages about paying a debt from Frost Arnett. The information states I owe {$510.00}. No where in the statement or account does it say who or what this is from. I sent a debt validation letter on XX/XX/XXXX. They are still texting me asking me to pay.
Frequently Asked Questions
What is Complaint #12490775 about?
Complaint #12490775 was filed against Frost-Arnett Company regarding Debt collection specifically about Electronic communications. It was received by the CFPB on 2025-03-10T12:00:00-05:00.
How did Frost-Arnett Company respond to this complaint?
The company responded with: "Closed with explanation". The response was timely.
What is the risk level of this complaint?
See the risk assessment section for details on this complaint's risk profile.
How do I file a similar complaint?
You can file a complaint with the CFPB at consumerfinance.gov/complaint. Select the appropriate product category (Debt collection) and describe your issue in detail.
Can I see other complaints against Frost-Arnett Company?
Yes, visit the Frost-Arnett Company company profile at readthecomplaint.com/company/frost-arnett-company to see all complaints, risk scores, and analysis.
Disclaimer
This analysis is AI-generated based on publicly available CFPB complaint data. It does not constitute financial or legal advice.